Show Leadership by Asking Tough, Powerful Questions

Whether engaging in an organizational discussion, holding an important meeting or just talking to employees, a good leader will pay attention to how they are conversing.

When we think about talking like a leader, we tend to imagine making lots of powerful and decisive statements. It is true that a leader will often make strong statements and provide executive decisions in a conversation. It is important to come across as confident to the people you are leading.

Many may not realize that it is also important for a leader to ask questions. It’s a common mistake for leaders to avoid asking questions out of fear of appearing weak. However, asking questions is not an indicator of weakness at all. On the contrary, when a powerful person has the confidence to ask us open-minded questions, we see them as even more self-assured. Psychology tells us that being asked questions during a conversation encourages positive associations. 

So, what kinds of questions should a good leader ask?

The next time you find yourself having a work discussion, bring some tough and powerful questions to the table. For example, if you are talking about how your team can meet a certain goal, you might ask the following questions:

What needs to be done to improve efficiency as we work to meet this goal?

How can your department help ensure that we meet this goal?

How can we harness technology to meet this goal as effectively as possible?

These are all questions that challenge the other party to find solutions. Asking a yes-or-no question, or one that is too leading can keep your team from feeling that they are participating in the plan. Instead, leverage your team’s skills by asking open-ended questions that invite them to share their ideas. 

Be tough in your inquiries–ask questions that demand the result that you expect. There is a great deal of power in urging your team to be creative and resourceful. Imagine that you are talking to an employee about transitioning to a new software system. Which of the following questions would you rather ask?

Can you have your department transitioned to the new software system by next Friday?

or

How can we ensure that your department is smoothly and successfully transitioned to the new software system by next Friday?

The first question may exude confidence, but it will get you a limited answer. Your employee will feel pressured to perform, but they may not necessarily feel that you understand the needs of the team.

The second question invites the employee to share their thoughts and ideas, which could be very valuable. The question still exudes unwavering confidence, but it also establishes a relationship of trust and respect with the employee.

At the end of the day, it is important to follow through with your tough and excellent questions by making sure to hear what your team has to say. A great leader will ask good questions and will have the ability to listen to their answers. 
So, my question to you is: How can you step up your leadership game and add tough and powerful questions to your conversations? Contact LEAP if you’d like to chat about how to be a great leader.

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Doing Whatever It Takes as a Leader